The Internal Benchmarking System (IBS) is a quantitative technology for measuring the relative efficiency of your production units such as delivery dispatch centers, service centers, mail sorting centers, and retail units. Planmatics' IBS program is based partly on data envelopment analysis methodology, a data modeling technique used to identify world class performers and support performance management in a continuous improvement environment. This is a statistical optimization technique for benchmarking because it identifies "frontier units" or the highest or optimal achievers in each category, and outlines improvement targets for the others.

This robust modeling tool will serve to answer several questions for your operating unit.

1. How productive is my labor force?
2. Who are my best practice partners?
3. What is my optimum improvement potential for each non-best-practice operating unit?
4. How does my operating unit's productivity compare on a local / regional / national level compared to best practice partners indicated by IBM?

IBM revolutionizes the practice of workforce motivation. By highlighting "optimal" operational efficiency on an internal and external basis, new production targets can be realized.

What is your facility's potential?